Information on the processing of personal data of website users

Articles 13 and 14 of Regulation 2016/679/EU (hereinafter also “GDPR”)

Why this notice
LGA AUTOMATION srl (hereinafter also “Company” or “Owner”) is committed to respecting and protecting your privacy and wants you to feel safe both when simply browsing the site and in case you decide to register by providing us your personal data to use the services made available to its Users and/or Customers. On this page the Company intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible electronically from the address (the “Site”). The information is provided only for the Company website and not for other websites that may be consulted by the user via links (for which reference is made to the respective privacy policies/policies). The reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not allowed without the prior written consent of the Company. Copying and/or printing is permitted for personal and non-commercial use only (for requests and clarifications, contact the Company at the addresses indicated below). Other uses of the contents, services and information on this site are not permitted.
With regard to the contents offered and the information provided, the Company will make sure to keep the contents of the Site reasonably updated and revised, without offering any guarantee on the adequacy, accuracy or completeness of the information provided, explicitly declining any responsibility for any omission errors in the information provided on the Site.

Origin – Navigation Data
The Company informs that the personal data you provide and acquire at the same time as the request for information and/or contact, registration on the site and use of services via smartphone or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including the navigation data and the data used for the possible purchase of the products and services offered by the Company but also the so-called “navigation” data of the site by the Users, will be treated in compliance with the applicable legislation. The computer systems and software procedures used for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet. This information is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the “IP addresses” or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters relating to the operating system and the IT environment of the user. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the correct functioning of the Company website. It should be noted that the aforementioned data could be used to ascertain responsibility in the event of computer crimes against the Company site or other sites connected or connected to it: except for this possibility, the data on web contacts do not currently persist for more than a few days.

Origin – Data provided by the user
The Company collects, stores and processes your personal data in order to provide the products and services offered on the Site, i.e. for legal obligations. With regard to some specific Services, Products, Promotions, etc. the Company may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested with the methods and at the addresses indicated below.
The optional, explicit and voluntary sending of e-mails to the addresses indicated in the appropriate section of the Website, as well as the compilation of questionnaires (e.g. forms), involves the subsequent acquisition of some of your personal data, including those collected through the use of the Apps and related services, necessary to respond to requests.

Purpose of the processing and legal basis
The data are processed for the purposes:

1) strictly connected to and necessary for the registration on the website, the services and/or Apps developed or made available by the Company, the use of the related information services, the management of contact or information requests, the purchase of products and services offered through the Company website;
2) for ancillary activities related to the management of User/Customer requests and the sending of feedback which may include the transmission of promotional material; for the completion of the purchase order of the products and services offered, including aspects relating to payment by credit card, the management of shipments, the possible exercise of the right of reconsideration provided for remote purchases, the update on availability of products and services temporarily unavailable;
3) related to the fulfillment of obligations under EU and national regulations, the protection of public order, the detection and prosecution of crimes;
4) direct marketing, that is sending advertising material, direct sales, carrying out market research or commercial communication of products and/or services offered by the Company; this activity may also concern products and services of companies of the Company Group as well as be carried out by sending advertising/informative/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out with “traditional” methods (by way of example, paper mail and/or calls from an operator), or through “automated” contact systems (by way of example SMS and/or MMS, telephone calls without operator intervention, e-mail, fax, interactive applications), pursuant to art. 130 c. 1 and 2 of Legislative Decree 196/03 and subsequent amendments;

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or functional to a user request or provided for by a specific regulatory provision, is mandatory and failing that, it will not be possible to receive information and access the services requested; with regard to point 4) of this notice, the consent to the processing of data by the user/customer is instead free and optional and always revocable without consequences on the usability of the products and services except for the impossibility for the Company to keep up to date on the new initiatives or on particular promotions or advantages that may be available to users/customers.
The Company may send commercial communications relating to products and/or services similar to those already provided, pursuant to Directive 2002/58/EU, using the e-mail coordinates, or the paper ones, indicated by you on such occasions to which you can oppose with the methods and contact details below.

Methods, logic of processing, storage times and security measures
The processing is also carried out with the aid of electronic or automated means and is carried out by the Company and/or by third parties which the Company can use to store, manage and transmit the data. The data processing will be carried out with the logic of organization and processing of your personal data, also related to the logs originating from the access and use of the services made available via the web, of the products and services used related to the purposes indicated above and, in any case, in such a way to guarantee the security and confidentiality of the data. The personal data processed will be kept for the times provided for by the applicable legislation in the time.
Further with regard to data security, in the sections of the website set up for particular services, where personal data are requested from the user, the data are encrypted using a security technology called Secure Sockets Layer, abbreviated as SSL. Precisely with reference to the protection aspects of personal data, the user/customer is invited, pursuant to art. 33 of the GDPR to report to the Company any circumstances or events from which a potential “personal data breach” may arise in order to allow an immediate assessment and the adoption of any actions aimed at countering this event by sending a communication to The measures adopted by the Company do not exempt the Customer from paying the necessary attention to the use, where required, of passwords/PINs of adequate complexity, which he will have to update periodically, especially if he is concerned that they have been violated/known by third parties, as well as keep with attention and make them inaccessible to third parties, in order to avoid improper and unauthorized use.

A Cookie is a short text string that is sent to your browser and, possibly, saved on your computer (alternatively on your smartphone/tablet or any other tool used to access the Internet); such sending generally occurs every time you visit a website. The Company uses cookies for various purposes, in order to offer you a fast and secure digital experience, for example, allowing you to keep the connection to the protected area active while browsing through the pages of the site.
The cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses or identify and use your e-mail address. Each cookie is unique in relation to the browser and device you use to access the website or use the Company App. Generally, the purpose of cookies is to improve the functioning of the website and the user’s experience in using it, even if cookies can be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can consult the “All about cookies” website
For detailed information on cookies, read the dedicated page

Areas of communication and data transfer
For the pursuit of the aforementioned purposes, the Company may communicate and have the personal data of users/customers processed in Italy and abroad by third parties with whom we have relationships, where these third parties provide services at our request. We will provide these third parties only with the information necessary to perform the required services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, the recipients of the data will be subjected to protection and security obligations equivalent to those guaranteed by the Data Controller. In case of use of services offered directly by Partners we will provide only the data strictly necessary for their execution. In any case, only the data necessary for the pursuit of the intended purposes will be disclosed and, the guarantees applicable to data transfers to third countries will be applied, where required. We may also disclose personal data to our commercial service providers, for marketing reasons, appointed as external data processors for this purpose. Furthermore, personal data may be communicated to the competent public subjects and authorities for the purposes of compliance with regulatory obligations or to ascertain responsibility in the event of computer crimes against the site as well as communicated to, or allocated to, third parties (as responsible or, in the case of suppliers of electronic communication services, independent owners), who provide IT and telematic services (e.g.: hosting services, management and development of websites) and which the Company uses for the performance of tasks and activities of a technical and organizational nature instrumental to the functioning of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed by the Company for this purpose.
Personal data may also be known by Company employees/consultants who are specially trained and appointed as Data Processors.
The categories of recipients to whom the data may be communicated are available by contacting the Company at the addresses indicated below.

Rights of interested parties
You may exercise the rights recognized by the law at any time, including the right to:
a) access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom they can be communicated, of the applicable retention period, of the existence of automated decision-making process;
b) obtain without delay the correction of inaccurate personal data concerning you;
c) obtain, in the cases provided for, the cancellation of your data;
d) obtain the limitation of the processing or to oppose it, when possible;
e) request the portability of the data you have provided to the Company, namely to receive them in a structured format, commonly used and readable by an automatic device, also to transmit such data to another owner, within the limits and constraints provided for by art. 20 of the GDPR;
Furthermore, you can lodge a complaint with the Guarantor for the Protection of Personal Data pursuant to art. 77 of the GDPR.
For the processing referred to in point 4) of the purposes, the Customer can always revoke the consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The opposition, in the absence of any indication to the contrary, will refer to both traditional and automated communications.

Data Controller
Data Controller, pursuant to art. 4 of the GDPR, is LGA AUTOMATION srl, Via Corso Trento e Trieste n. 60 – 66034 Lanciano (CH) VAT and Tax Code: 02440630693
The rights indicated above can be exercised at the request of the interested party with the methods disclosed by the Customer Service or on the Website of the Company or using the following references: Massimo Barone as internal Data Processor
The Company informs that this policy can be modified without prior notice and therefore recommends a periodic reading.

The Data Controller
This privacy policy was updated on 22/01/2019.